Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on this website. On some pages, you can order make requests to for additions or deletions to your existing contracts as well as requesting quotes for new support contracts. The types of personal information collected at these pages are:
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when making these requests only in their completion. We do not share this information with outside parties except to the extent necessary to complete that request.
We use the information you provide about someone else when managing and making changes to existing contracts. We do not share this information with outside parties except to the extent necessary to complete that change requests.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Personal Information is or may be used for the following purposes: (i) to provide and improve our Site, services, features and content, (ii) to administer your use of our Site, (iii) to enable you to enjoy and easily navigate the Site, (iv) to better understand your needs and interests, (v) to fulfill requests you may make, (vi) to personalize your experience, (vii) to provide or offer software updates and product announcements, and (viii) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties. If you decide at any time that you no longer wish to receive any such communications, please follow the “unsubscribe” instructions provided in any of the communications sent to you, or update your “account settings” information. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Information Sharing and Disclosure
Compliance with Laws and Law Enforcement Requests; Protection of Website Rights.
We may disclose to parties information about you that we collect when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of the website or its users; or (d) to protect the website’s property rights. If we provide your information to a law enforcement agency as set forth above, we will remove any encryption from the files before providing them to law enforcement.
Business Transfers – This website may sell, transfer or otherwise share some or all of its assets, including your personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Information Involved in Evaluative Services
Our evaluation of your inventory includes an analysis and review of your licenses and service agreements to ensure they are current and relevant. This review includes updating contact information, contract numbers and serial numbers for hardware support agreements. We do not share any information involved in this review with outside parties except to the extent necessary to complete any updates.
Included in your detailed inventory analysis is a detailed equipment breakdown. While we do our very best to ensure that your order arrives without any issues, new products in your inventory may need to be returned due to defect or error. A return authorization form is required because without vendor credit/return approval, and we do not share any information involved in this review with outside parties except to the extent necessary to complete the return.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we are not liable for lapses in coverage, downtime or loss of storage, lost production or any other business interruptions or errors of omission.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us.