Lifecycle Management

Vista helps organizations large and small make the most of established lifecycle management best practices. We partner with our customers to increase overall productivity while maximizing the value from their IT infrastructure.

Vista helps organizations large and small make the most of established lifecycle management best practices. We partner with our customers to increase overall productivity while maximizing the value from their IT infrastructure.

Our technology lifecycle services include full end-to-end management from procurement to disposition. Customers can select our full suite of managed services or chose from a menu of individual services to get the mix that best suit their business requirements.

Lifecycle Management
Design

Design

The design phase of a healthy life cycle management practice is one of the most important because platform decisions can have lasting impacts on organizations. That is why identifying IT goals, technical requirements, and developing a high-level design and project plan are essential in the validation process. From pre-sales, to proof-of-concept, Vista helps you manage every part of the design stage.

Procurement

Procurement

The process of procuring IT hardware can be complex between vendor selections, choosing model standards and negotiating standardized pricing and discounts with the OEMs . At Vista, we simplify the IT acquisition process from ordering to integration and delivery. Our Account managers are highly tenured and incredibly proficient at providing product recommendations and leveraging all the OEM go to market routes which can ensure consistently aggressive pricing on chosen platform standards.

Staging & Imaging

Staging & Imaging

Running ISO Certified warehouse and logistics facilities, Vista can stage and integrate systems to any logistical and technical specifications needed no matter how distributed or complex your enterprise. Capable of volume software imaging and implementation system testing, Vista can manage customer golden images, hypervisors and firmware revision levels, reducing deployment costs and implementation schedules.

Deployment

Deployment

Managing deployments and roll-out schedules take a lot of practice. From entire datacenter refreshes to simple hardware, software, and firmware deployments, we’ve got the experience needed to get the job done right – the first time. Vista's highly trained staff of certified engineers can help with both physical and virtual installations to practically any location, facility, data center or country around the world.

Monitoring & Maintenance

Monitoring & Maintenance

Our Remote Monitoring and Management (RMM) services enable customers to proactively care for the endpoint devices, networks, servers, and storage throughout their enterprise. Through a unified RMM dashboard our technicians can remotely install software, updates, and patches as well as perform maintenance on multiple devices simultaneously regardless of the equipment’s location. Out-sourcing these tasks to a strategic partner Vista leads to an over-all better device management strategy and can reduce IT operational overhead. Let us help you move beyond the antiquated break/fix approach to IT, so you can get back to business.

Contract & Vendor Support

Contract & Vendor Support

Our Software and License Administration service makes contract management easy. We’ve developed a tool for our customers where they can effectively manage contract expiration dates and renewals across multiple vendors, all in a single pane of glass. Even better, Vista has dedicated personnel to help you get started; we’ll work with you to track down and import your existing contracts and support agreements. Next, our team will determine if there are gaps in coverage and offer options for improvement options. As contracts expire or come up for renewal, you’ll receive email notifications up to 90 days in advance. We’ll also help you plan for renewal, termination, or whatever makes the most sense for your business. Learn More.

Disposal & eCycling

Disposal & eCycling

As part of our comprehensive lifecycle management practice, Vista re-sells, recycles, and properly disposes of displaced technology assets. Our unique combination of product knowledge and remarketing expertise allows our customers to capture top market value for decommissioned equipment. Vista’s Asset Recovery services include equipment audits and transportation, hard drive erasure and destruction, asset tag removal, and environmentally responsible (R2 compliant) recycling. Learn More.

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