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Terms and Conditions

Updated April 13, 2018

Changes to the Terms and Conditions

Vista IT Group reserves the right to change our terms and conditions at any time, without prior notice. You the Customer hereby acknowledges you have read and agree to all terms and conditions.

Copyright restrictions and use of website

You may not use the Vista IT Group logo, name or trademarks or other proprietary material without the prior consent of Vista IT Group. Unauthorized use of our website or any content may violate copyright, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Vista IT Group assumes no liability for any claims or damages (whether direct or indirect, special, incidental, consequential or punitive) as a result of your access or use of (or inability to access or use) of our website or its content. Vista IT Group is not liable for any errors, omissions, inaccuracy of information, lost production, business interruption, lapses in coverage, or lost data.

Vista IT Group is not responsible for third party content that links to or from the website and does not review, control, or represent that content as accurate or appropriate.

The material provided on this website is protected by law, including, but not limited to, United States copyright law and international treaties. The copyright in the content of the website is owned by Vista IT Group or others. Except for the limited rights granted above, all other rights are reserved. All trademarks are the property of their respective owners. Some images are courtesy of manufacturers.

This website is controlled and operated by Vista IT Group from its offices within the United States. Vista IT Group does not represent that the its products are available for purchase and use elsewhere.

Privacy Policy

Our website uses cookies so that we can provide a more personalized experience. Any personal information that we collect is only used for purposes authorized by the contact, which could include creating an account, processing orders, emailing, etc. We do not sell personal information. We do not share personal information unless authorized by the contact or required to do so in order to comply with the law. In order to secure the information and ensure its proper use, we have established procedures, as well as physical and electronic barriers. In the event of a data breach, affected contacts will be notified. To request a copy of your information, to have your information permanently deleted, or for more information about our privacy and data retention policy please fill out our contact form.

Shipping Policy

Shipping is evaluated on a case-by-case basis and restrictions may apply. We ship through a variety of carriers including FedEx, UPS, USPS, and other freight companies as required. All products are packed in a manner which allows them to arrive securely and safely. Expedited services and shipping insurance may be available for an additional charge upon request.

Accuracy of Information and Disclaimer of Warranty

Vista IT Group has made every effort to present the content on our website accurately, but errors may occur. Content on the website is provided "as is"; neither Vista IT Group nor its representatives make any representation or warranty with respect to the content.

Vista IT Group and its representatives specifically disclaim, to the fullest extent permitted by law, any and all warranties, express or implied, relating to the website or its content, including but not limited to, implied warranties of merchantability, completeness, timeliness, correctness, non-infringement, or fitness for any particular purpose.

Pricing & Inventory

Vista IT Group, reserve the right to cancel orders at its discretion. We attempt to ensure the accuracy of any and all information, including product specifications, pricing, availability, condition, and warranty.

Cancellation Policy

Products ordered from Vista are non-cancellable or returnable without consent of Vista IT Group. At our sole discretion, returns or cancellations are subject to a restocking fee as determined by Vista IT Group. All approved returns must be returned in their original re-saleable condition and original packaging complete with accessories, manuals, and instructions.

Credit Terms

If net credit terms are approved for your or your company, you agree to pay Vista's invoices based on the terms provided to you as indicated on our invoice to you. Unpaid invoices past their due date are subject to a finance charge of 1.5% per month (18% per annum) and payable in US dollars only.


For full warranty details, please refer to our Warranty Policy.

Third Party Purchases

Vista will act on the customer's behalf as its agent to satisfy order obligations, for the sole and limited purposes of obtaining products and services from third party sellers. The customer appoints Vista as its agent for the purpose of satisfying order obligations to Third Party Sellers.

Title to any products, services and warranty will be free and clear of all liens, claims, and encumbrances of any kind and shall pass directly from the Third Party Seller to you the Customer.


Shipping charges are the responsibility of the customer.

Sales taxes and any applicable duties or customs charges are the responsibility of the customer.

Outside the United States

Customer agrees to comply with all export laws and regulations of the United States and other nations as applicable. Customer agrees they will not transfer or export, directly or indirectly, any product(s) acquired from Vista IT Group to any foreign nations or countries restricted under applicable laws and regulations. Customer also acknowledges they are not located in, under the control of, employed or owned directly or indirectly by the nation or resident of any such country.

Customer agrees they will not use the product(s) in any activity related to the development, production, use, or maintenance of Weapons of Mass Destruction, as defined by the U.S. Dept. of Commerce, including without limitation uses related to nuclear, missile, and/or chemical/biological development and/or its production. Customer will not transfer, export, or re-export, directly or indirectly to any party engaged in any such activity.