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How Managed Services Can Support IT Staff

How Managed Services Can Support IT Staff

Many IT departments are currently being stretched thin due to the recent strain put on IT departments and infrastructure as a result of the COVID-19 pandemic. This is a great opportunity for IT departments to work with a Managed Service Provider, like Vista, to delegate some of the routine tasks and focus on more pressing matters.

Top 3 Managed Service Offerings for IT Departments Struggling to Keep Up

Staff Augmentation

You may be at full capacity but don’t necessarily need to hire another IT member. Instead, you can transfer responsibilities to your Manages Service Provider temporarily or permanently. We have additional tech’s available for a project of any scope at any time. Common services include:
 
  • Remote Engineer Assistanc
  • Critical Patching & Updating
  • VPN & Remote Access Support
  • Laptop & Desktop Support
  • Cyber Security Awareness Training
  • Remote Monitoring

Load Management

With the influx of employees working from home, network, security and accessibility have never been more important. In addition to helping implement and tune necessary tools and applications, Vista can also provide temporary rental equipment, including both data center hardware and endpoint devices. And, because Vista is a stocking Managed Services Provider, we can deliver the equipment you need in days, rather than weeks.
 

Security Check

Phishing emails are on the rise with remote work – are your workers tested and savvy enough to recognize an email from someone looking to do harm? Our security offerings include fake phishing attacks, full penetration testing, security audits, endpoint protection, and more.

An Opportunity to Improve

For some IT professional, this new-normal has been an opportunity to address back-burner projects, and even look ahead to prepare for the future state of things. Vista’s Managed Services can help there too:
 

Vista Can Help

Vista IT Group’s Managed Services can help support IT staff who are stretched thin due to the recent strain put on IT departments and infrastructure. From monitoring, to security and cloud services, Vista allows you to embrace a-la-carte technology outsourcing and simplify your businesses’ IT strategy to move Beyond IT and get back to your business. View all of Vista’s Managed Services offerings here: https://vistaitgroup.com/core-competencies/technology-services/managed-services.html

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